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Together, we create Nordic's best customer service

Our culture

One strong team

Our goal is clear. We want to deliver the best customer service in the Nordics. In order to succeed, it is not enough to just have the best employees, we must also have a solid culture. Believing in it is not just believing in Dynava, it is also believing in yourself.

At Dynava, we celebrate our diversity and draw inspiration from each other's achievements, fostering a dynamic and energizing work environment.

Our culture is based on cooperation, tolerance, self-confidence, eagerness to change, determination, and last but not least, pride.

Our team's unity and focus allow us to harness our collective strengths and achieve great success, no matter the challenge.

Working at Dynava

We believe that employees are the heart and soul of our business. That's because a good customer service experience is always about a genuine, caring human connection.

1911 first time we helped a customer by phone
~900 customer service agents around the world
16M + customer connections every year
Cornerstones of our culture

What we believe in

  • We work together

    hyva_yhteishenki

    We help and support each other, lift each other up. Our strong team spirit fuels a fun and energizing workplace.

  • We embrace a flexible and humane approach

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    We combine flexibility and planning in our work to optimize efficiency and quality, while embracing change and a passion for learning.

  • We cultivate a healthy sense of self-confidence

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    Our team's greatest strength is the diversity we possess. We recognize the value of each individual's contributions, which enables us to tackle challenges with a collaborative and inclusive approach.

  • We endorse change and continuous learning

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    Our team is driven to stay on track towards our goals, and we do so by prioritizing effective work methods. We recognize that thorough planning is crucial to maintaining high-quality standards each day. We understand that change is an integral part of growth and progress. By remaining open to new ideas and approaches, we grow both as individuals and as a team. 

  • We strive for the best customer service experience

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    We take great pride in providing exceptional customer service and prioritize a customer-centric culture - every interaction with our customers is of utmost importance to us. We deeply value the trust our customers place in us, and we work tirelessly to maintain that trust by delivering on our promises and exceeding expectations.

  • We endorse tolerance and equality

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    We consider it a fundamental principle to respect and appreciate diversity. Our team comprises individuals from diverse age groups, cultural backgrounds, and personal preferences. Some members are at the initial stages of their careers, while others have been with us for a significant period of time.

  • We are goal-oriented

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    We are committed to continuously enhancing the quality of our service to ensure the success of our customers, employees, and partners. We believe that their success ultimately benefits us all.

How to apply?

If you are interested in exploring opportunities to work with Dynava, we encourage you to check our open positions in Finland, Norrköping and Sundsvall, or to send your application for our other locations as follows:
 
Lund & Skövde:  jobb@dynava.com

Our recruitment team will review your application and get in touch with you within a few days to discuss next steps and answer any questions you may have.